National Peace Corps Association Operations posted an articleBringing the Private Sector and the Peace Corps Community Together see more
NPCA, in partnership with Northeastern University's Cultural Agility Leadership Lab (CALL), has created new opportunities for returned Peace Corps volunteers, while bringing private sector expertise to strengthen the capacity of local humanitarian development organizations in Thailand and other countries. The partnership matches RPCVs with skills-based corporate volunteers from Cigna, a global health service company, to deliver technical assistance to local NGOs, while also enhancing the cultural agility of the corporate volunteers.
For the past three years, Cigna has sent its rising leaders to Indonesia and Thailand through CALL to learn from and understand more on the health care needs of the Indonesian and Thai people. Cigna and CALL interact with health care at many levels including the villages, government, and private hospitals, as well as healthcare NGOs throughout the country. This year, the ITLP program worked in Chiang Mai with various NGOs under the umbrella of the Raks Thai Foundation, focusing on health populations including HIV/AIDS, drug-user groups, refugee and migratory groups, and youth development groups.
Joel Saldana (RPCV Thailand 2012-2014), a second year RPCV participant in the program, shared his thoughts. "It's been a great opportunity to work with Americans from the corporate world who are trying to learn about Thai people. It's most fulfilling to have the 'aha' moments when you have that meaningful exchange through food, smiles, or a simple greeting," Joel is one of three RPCVs who accompanied nine Cigna skills-based volunteers on their short-term assignments in Thailand. RPCVs serve as cultural coaches and also provide technical guidance and support to the work undertaken.
Joel observed that "Cigna is putting their money where their commitments are—in developing a workforce that is ready to take on global challenges, is culturally agile, and is attempting to understand a little part of the world." Cigna participants work with their assigned NGOs to help scale their success in program management, operations, or project solutions. In a very short time frame, they learn how to work with Thai people, understand the organizations needs, and assist with their challenges.
NPCA envisions expanding the program to eventually field over 100 corporate volunteers in multiple countries, particularly linking them to NGOs where PCVs or RPCVs are involved. Forthcoming projects will field RPCVs and corporate volunteers from Johnson & Johnson on short-term assignments in Peru, Mexico and Guatemala.
For more information, please contact our International Programs division: CALLCoordinator@PeaceCorpsConnect.org.
Amanda Silva posted an articleIn June 2016, NPCA in partnership with CALL and Cigna, embarked on an adventure to Thailand! see more
The National Peace Corps Association (NPCA) is a proud partner of Northeastern University's Cultural Agility Leadership Lab (CALL). NPCA continually seeks out opportunities to increase the impact of the Peace Corps community; with CALL, our organization pulls from the invaluable cultural knowledge and expertise of Returned Peace Corps Volunteers (RPCV) to support projects abroad.
In June 2016, NPCA, CALL and our private sector partner, Cigna, created a team to address the needs of three nongovernmental organizations in Bangkok, Thailand. Twelve Cigna corporate volunteers provided pro bono IT support, while experiencing a crash course in cultural agility led by three RPCVs and Northeastern's Dr. Paula Caliguiri.
Cigna representatives partnered with cultural coaches and Thailand RPCVs Jessica Martin, Joel Saldana Jr. and NPCA’s own J.M. Ascienzo.
With the guidance of RPCV cultural coaches, accomplishments of the Bangkok program include:
Baan Nokkamin Foundation
Cigna volunteers laid the groundwork for website design and strategy for the Baan Nokkamin Foundation, an organization that provides housing and opportunities for over 350 orphans. Cigna volunteers learned about Baan Nokkamin’s holistic approach to providing residents the skills they need to excel, and partnered on the project with Baan Nokkamin staff who first came to the foundation as young children in need.
Employees from Cigna supported the NGO, Childline Thailand, which cares for the country's most vulnerable and abused children, often the victims of child prostitution. Childline Thailand’s hub is a safe place near Bangkok’s Hua Lomphong train station for street children to receive a warm meal, extra schooling, or access to health and legal services. Cigna volunteers worked with staff from Thailand and Russia to design a website called Ya Tee Dek, which translates to “Don’t Hit Children.” The Ya Tee Dek campaign is an anti-corporal punishment resource for students, teachers and community members.
Brighter Thailand Foundation
Representatives of the Brighter Thailand Foundation traveled from Thailand’s northeastern Isaan Region to work with Cigna volunteers on improving its database and finance platforms. In partnership with the University of Missouri, the Brighter Thailand Foundation provides Thai youth with the opportunity to learn and strengthen leadership skills at week-long camps, often in coordination with currently-serving Peace Corps Volunteers.
Throughout the week Cigna employees joined their NGOs away from the office to learn about Thai culture and the challenges local NGOs face. Since returning stateside the Cigna volunteers continue to collaborate with their respective NGOs, and the partnerships will last through December. The Bangkok trip followed last year’s inaugural CALL program in Indonesia.
To support NPCA partnerships that leave a sustainable impact on NGOs abroad, visit peacecorpsconnect.org/missionpartner today!